US State Department - Afghanistan Justice Sector Support Program (JSSP) - Deputy Component Lead
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As Deputy Component Lead for the Afghanistan Justice Sector Support Program (JSSP) at the US State Department, Kent Gring was responsible for the operational leadership of 130+ local advisors in implementing a Justice Case Management System (CMS) across all Afghan justice institutions.
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The program required improving the operational administration of distributed judicial advisors and managing internet provider services for 547 CMS offices, amid challenging conditions.
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Kent led the development and execution of the initial IT inventory for all CMS equipment, ensuring accurate tracking and management. Additionally, he oversaw the integration of technology solutions and provided comprehensive support to Afghan government end-users across 34 provinces, which included tailored training programs and continuous engagement to ensure the success of the implemented solutions.
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The successful integration of the CMS and the improved operational administration significantly enhanced the efficiency and effectiveness of the Afghan justice system. These efforts contributed to a more transparent and accountable judicial process.
USAID South Asia Trade Project - International Technology Advisor
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As the International Technology Advisor for the USAID South Asia Trade Project, Kent Gring led the transition of the Pakistan Ministry of Trade's anti-dumping case management from a traditional paper-based system to a sophisticated digital infrastructure.
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Transitioning from a traditional system to a digital infrastructure required navigating numerous challenges, including server acquisition, installation, configuration, and ensuring the system's integration with existing processes.
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Kent oversaw the strategic acquisition of servers, ensuring they were robust and scalable. He played a crucial role in the installation and configuration processes, leveraging Microsoft product foundations to ensure compatibility and future scalability. Additionally, he coordinated with a local Microsoft training provider to empower technical personnel and end-users with the skills needed to maximize the system's functionality.
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The delivered electronic case management system marked a significant improvement in the efficiency and accessibility of anti-dumping case management processes. This system was one of Pakistan's first electronic case management systems, representing a major step forward in modernizing the Ministry of Trade's operations.